Operations manager

Salary: Competitive

Location: Leeds city centre

Work model: Flexible 

Holiday: 28 days, plus bank holidays and your birthday

You Platforms is a content agency with owned audiences. We create top-quality content that attracts and engages high value audiences, and produce results-driven client campaigns that get results.

We’re a growing group of digital brands — including Leeds-List, Yorkshire-List and Manchester-List — with trusted local audiences who come to us for inspiration, ideas and insider knowledge.

And, we’ve successfully re-engineered how brands connect with those audiences.

Our integrated campaign products combine content, social, email and experiential channels into performance-led, story-driven marketing solutions — solving the challenges traditional media can’t.

We’re looking for a proven Operations Manager. A leader who can design an operational framework that ensures consistent delivery, across multiple teams, and scales as the business grows.

 

 

What we're looking for:

We’re looking for people with at least 5 years of operations or delivery leadership experience, ideally within a creative, media, or advertising agency environment.

You’ll be autonomous and proactive and more than capable of taking ownership of the operational framework. You’ll have extensive experience aligning cross-functional teams, bringing structure and clarity to fast-paced, multi-project environments.

Capable of handling day-to-day operational tasks, ensuring that every business activity is performant, compliant and instills the values leadership sets out

Experience required:

At least 5 years experience in leading businesses and teams

A commercial, working knowledge of  media, marketing or advertising agencies is ideal

What you'll be doing:

  • Own operational performance across all teams
  • Build and implement a scalable operational framework
  • Drive consistency, efficiency, and quality as the business grows
  • Lead cross-functional alignment
  • Ensure that commercial and delivery are connected and working toward shared goals
  • Establish clear accountability and reporting structures
  • Ensuring visibility of priorities, progress, and outcomes across departments
  • Oversee the P&L
  • Work closely with leadership to optimise profitability and forecast performance
  • Manage budgets effectively
  • Identify and implement tools and systems
  • Improve workflow, resource management, and communication across teams
  • Champion a culture of pace, ownership, and accountability
  • Ensuring the business remains agile and results-driven as it scales
Becca, our Senior Account Manager, looking up from her laptop

Send your CV to jobs@youplatforms.com