Account Manager Job in the North

We’re looking for an Account Manager to join our team covering Yorkshire and Manchester. This is a client-facing digital campaigns role for someone who can manage delivery at pace, build strong relationships and take real ownership of campaign performance and rebooking

Key information

Salary: £30,000 to £38,000 plus annual bonus

Base: Leeds city centre, with flexible hybrid working for candidates after a successful probation period

Holiday: 28 days, plus bank holidays and your birthday
 
There is strong development potential for people who contribute to campaign performance, client retention and rebooking success.

You Platforms is the group behind Leeds-List, Yorkshire-List and Manchester-List  — trusted regional publishing brands with engaged audiences across the North. We deliver content-led, multi-channel campaigns across web, social, email and experiential, helping brands achieve stronger attention, engagement and commercial outcomes than traditional media.

This role is different from most digital agency account management jobs. You won’t be managing slow-moving retainers at arm’s length. You’ll be working in a content agency environment where campaigns move quickly, expectations are high, and account managers are expected to proactively shape results, spot opportunities and keep momentum high from onboarding through to rebooking.

You’ll need to be confident with clients, comfortable in a fast-paced delivery environment, and motivated by making campaigns perform better over time. Our measure of client success is rebooking, so this role suits someone who sees optimisation, responsiveness and commercial ownership as part of great account management.

What we’re looking for in an Account Manager

At least 4 years of digital marketing, account management or client services experience is essential.

You should be confident explaining digital marketing concepts, interpreting performance data and managing campaigns with pace and attention to detail.

Strong experience managing campaigns across channels such as web, email, social and content

Confidence working directly with clients and senior stakeholders

A proactive approach to campaign delivery, optimisation and problem-solving

Strong organisational skills and the ability to manage multiple moving parts at pace

The ability to interpret campaign performance and turn insight into action

High levels of literacy and numeracy, with good working knowledge of GA4

A commercially aware mindset, with a clear understanding of how strong client service supports retention and rebooking

Clear communication skills and confidence briefing creative or studio teams

Why this role is different

We’re not a typical digital agency and this isn’t passive account handling.

Our campaigns are content-led, fast-moving and built around real audience behaviour, which means account managers need to think proactively, respond quickly and stay close to performance.

What you’ll be doing as an Account Manager

Managing multi-channel digital campaigns from onboarding through to rebooking

Building strong relationships with clients and stakeholders by email, phone and in meetings

Keeping campaigns on schedule, on brief and performing well

Managing briefs through our studio and coordinating internal delivery

Gathering the information, assets and insight needed to deliver effective campaigns

Monitoring campaign performance and identifying opportunities to improve results

Working closely with business development to onboard clients smoothly and set campaigns up well from the start

Communicating clearly and confidently so clients always feel informed and valued

Creating project plans, managing deadlines and keeping momentum high across multiple campaigns

Taking ownership of retention, rebooking and the commercial success of your accounts

What to expect in the application process

We want to see evidence that you can manage campaigns proactively and take ownership of results, not just maintain client relationships.

As part of the application process, shortlisted candidates will be expected to demonstrate how they approach campaign delivery, client communication, optimisation and commercial awareness in practice.

That may include sharing examples of campaigns you’ve managed, explaining how you improved performance or retained a client,

All applicants will be asked to complete a short task designed to show how you would handle briefing, reporting and campaign optimisation in a fast-paced environment.

Isaac celebrating with his hands in the air

Apply now

To apply, send your CV and demonstrate your track record and career achievements in your application. Email: jobs@youplatforms.com

Additional information

Generative AI notice: you may use AI, but be mindful that your application might end up exactly the same as everyone else that uses AI. We believe in original content and talent, and that’s what we’re looking for here.

Speculative applications from representatives, recruiters or other third parties that aren’t direct applicants aren’t accepted.

You Platforms does not enter into contract with any party not on our preferred supplier list.